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CV Profile No.84451

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Last name : *********
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Profile details

Job category searched
» IT, new technologies
» IT, software engineering, Internet
Professional experience . 5 to 10 years
Professional Experience: 
IT support
Shamico Rwanda ltd
05.2014 - 05.2017
Responsibilities:  Support the Operations team in reviewing and updating IT Policy  Offer basic IT training and refresher on different IT systems/policies, cyber security, and troubleshooting to staff members.  Provide a Help Desk Service that acts as a central point of contact for all technical support issues. These include issues related to an ICT equipment function, system configuration, consultation, installation, and troubleshooting.  Apply operating system updates, patches, and configuration changes  Install and configure new hardware and software  Monitor connectivity and fix issues in case of slow or no connection.  Check and verify the management network is enabled and allows connections.  Check the server anti-virus on a weekly basis to ensure it is updated.  Perform general hardware maintenance i.e. blowing of dust on the equipment etc.
GPS Surveillance Executive
Universal Auto Ltd
06.2018 - 10.2022
Responsibilities:  To Monitor and update GPS Tracking systems  To install GPS devices in the bikes, GPS device repairing and Maintenance  Tracking bikes (Analysis the history of trackers/Data Analysis)  To Recovery bikes (The Company gives the bikes on loan, so when a customer is not paying on time according to the contract, on that time we need to impound that bike. So, I need to guide the recovery team to the bike and then, they bring the bike back to the company. And each day we use to impound more than 7 bikes).  To Call customers for GPS tracker checkups (When GPS trackers are offline), and I work with them daily and provide technical support to them when required.  Keep a good track of offline cases  Propose to management the best ways to minimize offline cases  To give daily reports regarding the total number of GPS trackers we have; offline and online GPS trackers and I am in charge of tracking more than 2000 bikes.  To Provide IT support
SKILLS: 1. DBMS(Database Management Systems) 2. Programming (C, C++, PHP, HTML, JavaScript, etc.…….) 3. Networking (Cabling, printers, WI-FI…) 4. Other Computer software a. SAGE b. SPSS(Statistical Packege Social Science) c. Ms Office d. SQL SERVER 2014 e. ORACLE f. Linux 5. Data Analysis Using Excel
Education . Bachelor
Information Systems and Management
University of Lay Adventists of Kigali (UNILAK)
09.2014 - 01.2018
Key Skills
data collection
data entry
englishgood level
More information
Eastern Province - Kigali Province - Northern Province - Southern Province - Western Province - International
Permanent contract

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