CV Profile No.83245

. Assuring customer care services to customers who enter the shop. ▪ Managing shop stock and ensure its proper use. ▪ Making a daily report to activities which are done in the shop ▪ Managing shop petty cash and ensure its proper use.

❖ Understand the needs for each NGU under SCAAS and plan to send them the stock ▪ Understand well the Stock out Prediction (SOP) & The failure rate report from repair ▪ Work with the logistics manager to know when to send them a stock/container ▪ Ensure we have all documents before we schedule for the container (Form M, IDF, License etc) ▪ Work with the regional repair center manager to know the needs for spares for each NGU and organise to send them ▪ Make sure all the containers contain products and spares sometimes tools ▪ Use the production delivery schedule and ensure we stick to the plan to avoid penalties when we cancel the containers ❖ Orange Markets Account manager ▪ Ensure all the proforma for Orange markets ▪ Make sure of the accuracy of the prices ▪ Discuss needs and challenge the quantity ▪ Validate incoterms ▪ Follow up on deposit payments ▪ Follow up on deliveries until the ports ❖ Plan, create and organize containers for Clients under SCAAS ▪ Plan for containers to be shipped every month and update the forecast sending out tool ▪ Use the logistic tool to plan for containers ▪ Create the sales orders for all the containers, ▪ Send them to Grace to confirm the stock availability and the Packing list ▪ Ensure that we use the correct prices ▪ Get the approval / validation of all the containers from the head of Customer Service ▪ Monitoring stock and managing waste