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CV Profile No.55355

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Last name : ***********************
First name : *******
Phone : +2***********
Email : ******@******
Date of birth : ********
Nationality : *****
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Profile details

Job category searched
» HR, training
» Legal
» Management
» Advice, audit, accounting
» Banking, insurance, finance
» Education, training
» Hotel business, catering
» Tourism, leisure activities
Professional experience . More than 10 years
Professional Experience: 
General Manager
Careers Building Center
04.2014 - 05.2016
 Oversee daily operations of the business unit or organization.  Ensure the creation and implementation of a strategy designed to grow the business.  Coordinate the development of key performance goals for functions and direct reports.  Provide direct management of key functional managers and executives in the business unit.  Ensure the development of tactical programs to pursue targeted goals and objectives.  Ensure the overall delivery and quality of the unit's offerings to customers.  Engage in key or targeted customer activities.  Oversee key hiring and talent development programs.  Evaluate and decide upon key investments in equipment, infrastructure, and talent.  Communicate strategy and results to the unit's employees.  Report key results to corporate officers.  Engage with corporate officers in broader organizational strategic planning
Assistant F&B Manager Director
Radisson Blu Hotel & Kigali Convention Center
08.2018 - 04.2021
 Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.  Preserve excellent levels of internal and external customer service.  Design exceptional menus, purchase goods, and continuously make necessary improvements.  Identify customers’ needs and respond proactively to all of their concerns.  Lead F&B team by attracting, recruiting, training, and appraising talented personnel.  Establish targets, policies and procedures.  Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.  Comply with all health and safety regulations.  Report Directly to Food and Beverage Director regarding sales results and productivity.
F&B Head of Outlets/ Restaurant Manager
Radisson Blu Hotel & Kigali Convention Center
05.2016 - 08.2018
 Responsible for supervising and coordinating all Food & Beverage areas (Restaurants, Bars, Room Service, Mini Bar, Coffee Shop, M&E Operations)  Responsible for management of the department, including the selection, recruitment, training, and motivation of employees;  Menus; Proposing and also implementing corrective measures to address operational gaps Ensure the good condition of the materials and equipment in all F & B areas, promoting their conservation, repair and replacement; Culinary;  Planning and Administration of Food & Beverage Department.
Professional Internship in Legal Officer
Bank National of Rwanda
04.2015 - 05.2016
 To conduct legal analysis and research on various legal matters of the client or the organization.  To provide advice on different legal issues and assist in drafting legal opinions, memorandum and other briefing documents.  To be actively involved in preparing and drafting of different acts and legal submissions and draft the authoritative legal opinions as well.  To conduct legal research by utilizing various resources and selecting the relevant material to analyze the legal information.  To assist in reviewing the legal material and any other relevant documents and to identify the most important issues that need to be sorted out on a priority basis.  To draw up formalities regarding the settlement of disputes and monitor the implementation of the legal clauses.
Food and Beverage Manager
Tennis Club Nyarutarama
04.2014 - 05.2015
 Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards  Preserve excellent levels of internal and external customer service.  Design exceptional menus, purchase goods, and continuously make necessary improvements.  Identify customers’ needs and respond proactively to all of their concerns.  Lead F&B team by attracting, recruiting, training, and appraising talented personnel.  Establish targets, policies, and procedures.  Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.  Comply with all health and safety regulations.  Report Directly to General Manager regarding sales results and productivity.
F&B Supervisor
Lake kivu serena Hotel
04.2009 - 11.2013
 Oversee all front and back of the house restaurant operations.  Ensure customer satisfaction through promoting excellent service.  Respond to customer complaints tactfully and professionally.  Maintain quality control for all food served.  Analyze staff evaluations and feedback to improve the customer’s experience.  Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.  Oversee health code compliance and sanitation standards. Look for ways to cut waste and decrease operational costs.  Generate weekly, monthly, annual reports.  Train new employees and provide ongoing training for all staff.  Attend quarterly P&L meetings.
Training & Consultant
Vatel Hotel & Tourism Business School
Since 05.2021
 Train, guide and mentor employees and evaluate their performance and productivity in completing their job duties.  Make all requisitions and coordinator the book of ordering supplies.  Provide proper training in Front of the House department and Back of the House Department, appropriate and immediate responses to all requests by Students, ensuring complete all courses as planning.  Develop the ability to work without constant direct supervision and remain at the assigned post for extended periods.  Provide feedback and make recommendations that increase the success of marketing efforts and the effectiveness of current marketing strategies in reaching the target market's policy and procedures.  Report Directly to the Project Manager regarding Training productivity.  Maintaining statistical and financial records.
Trainer & Consultant
Rwanda Institute of Cooperative Entrepreneurship and Microfinance
Since 09.2021
Collect feedback from trainees and trainers after every session. Estimate the cost and prepare reports for each learning program. Evaluate training impact on every employee's performance. Upgrade training database and records of team members. Prepare instructional materials such as design manuals and order books. Training about Bookkeeping, Financial Statement Management. Collaborate with external partners such as Leasing consultants when outsourcing training will be needed. Plan soft skill development and management training. Choose educational procedures such as on-job coaching, e-learning, workshops, and conferences.
F&B Manager
M Hotel
06.2021 - 01.2022
Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.  Preserve excellent levels of internal and external customer service.  Design exceptional menus, purchase goods, and continuously make necessary improvements.  Identify customers’ needs and respond proactively to all of their concerns.  Lead F&B team by attracting, recruiting, training, and appraising talented personnel.  Establish targets, policies and procedures.  Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.  Comply with all health and safety regulations.  Report Directly to Food and Beverage Director regarding sales results and productivity.
General Manager
Legend Hotel
Since 05.2022
Oversee daily operations of the business unit or organization.  Ensure the creation and implementation of a strategy designed to grow the business.  Coordinate the development of key performance goals for functions and direct reports.  Provide direct management of key functional managers and executives in the business unit.  Ensure the development of tactical programs to pursue targeted goals and objectives.  Ensure the overall delivery and quality of the unit's offerings to customers.  Engage in key or targeted customer activities.  Oversee key hiring and talent development programs.  Evaluate and decide upon key investments in equipment, infrastructure, and talent.  Communicate strategy and results to the unit's employees.  Report key results to corporate officers.  Engage with corporate officers in broader organizational strategic planning
Skills
Public Speaking Leadership Management Project Management Microsoft Office Research Computer literacy
Education . Bachelor
International Hotel Management
Vatel France Hotel & Tourism Business school
09.2019 - 03.2021
Bachelor's Degree in International Hotel Management
Law
Kigali Independent University
01.2009 - 03.2013
Bachelor's Degree in Private Law and Public Law
Key Skills
coaching
compliance
hiring
law
leadership
legal analysis
management
management training
planning
private law
public law
recruitment
recruitment training
strategic planning
strategy
training
Languages
chinesebeginner
englishintermediate
frenchintermediate
More information
immediately
Eastern Province - Kigali Province - Northern Province - Southern Province - Western Province - International
Kigali
Permanent contract - Fixed-term contract - Temporary work - Freelance - Cooperative Education Program - Part-time work
30.01.2023
126

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