Google Play

CV Profile No.54341

Contact this profile for a recruitment
Last name : *******
First name : *****
Phone : +2***********
Email : ******@******
Date of birth : ********
Nationality : ****
Address : ****************************

Attached CV :

Profile details

Job category searched
» IT, new technologies
» Management
» Production, maintenance, quality
» Electric, electronic, optical and precision equipments
» Electricity, water, gas, nuclear, energy
» Engineering, development studies
» IT, software engineering, Internet
Professional experience . 5 to 10 years
Professional Experience: 
Product Manger
Mustek East Africa Ltd
Since 08.2020
My duties and responsibilities are: Provide technical assistance with the installation of new machines and monitor the machines for quality issues. ❖ Place order for additional parts and supplies to refill the inventory. ❖ Handle customer issues as quickly as possible and maintain a record of issues and solutions. ❖ Accurately identify and resolve any technical issues and ensure optimum operating condition. ❖ Assist the sales department with the new equipment to ensure proper placement and operation. ❖ Take leadership in communicating equipment problems and solutions to the team. ❖ Take up tasks such as new equipment set-ups, equipment reconditioning and general technical service. ❖ Collaborate with the other technicians to keep up the optimum response time and customer satisfaction. ❖ Keep track of the technician metrics such as response time, calls per day, parts requested. ❖ Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
Technical Manger
Toshiba Copy Type Electronics
09.2018 - 07.2020
My Duties and responsibilities are as follows, ❖ Planning and coordinate all maintenance activities and supervising maintenance team to handle all maintenance works. ❖ Developing preventive/predictive maintenance programs and Improvising maintenance operations to save on costs and time. ❖ Plan and oversee all repair and installation activities and Keep maintenance logs and report on weekly activities. ❖ Monitor equipment inventory and place orders when necessary. ❖ Build and keep long term relationships with clients and dealers. ❖ Build a well-operated maintenance team through continued training programs. ❖ Identify training needs for the Imaging Technical team Arrange for formal/informal training sessions for the teams in-house or at customer locations. ❖ Implement best practices, standards and procedures in all maintenance functionalities. ❖ Responsible for the timely and cost-effective maintenance and repair of the equipment providing technical assistance with the installation of new machines.
Senior Technician
MFI Group
08.2017 - 08.2018
My technical responsibilities are as follows. ❖ Ensuring update of job cards, call sheets, addressing pending service calls, highlighting critical issues and discussing and giving road maps on plan of action with area Technical Manager ❖ Preparing daily/weekly/monthly reports and updating Area Technical Manager on the same. ❖ Ensuring spares, consumables and quotations are requested and generated on time for machines which are due for replacement. Attending to critical service calls and establishing multiple technical check points aimed at improving service level to customers. ❖ Maintaining discipline within the team, take audit visits on site to ensure service delivery through quality preventive and corrective maintenance and cross-checking consumable and spares requested by technicians. ❖ Install the printers and troubleshoot network configuration issues for the network printers to function properly. ❖ Maintain response time and prepare monthly preventive maintenance schedule. ❖ Conduct and prepare for technical training to technicians as well as ensuring team productivity are achieved. ❖ Ensure upkeep and maintenance of the printers by servicing of machinery, replacement of spares, electronics, software, and consumables.
Technician
Copy Cat Group
02.2015 - 08.2017
Working under office automation Department my duties as a Technician include the following include. ❖ Installation of photocopiers, printers, Electronic tax registers, Electronic signature devices, shredders, note sorters and note counter machines. ❖ Troubleshooting and repair of the above stated machines. ❖ Carrying out preventive maintenance as scheduled. ❖ Identify and resolve any technical issues and ensure the optimum operating condition. ❖ Firmware upgrading of photo copiers. ❖ Cannibalization of unstocked parts ❖ Attending to field break downs and preventive maintenance calls
Skills
Customer Service, Service Calls, Digital Copiers, Trouble Shooting, repair and maintenace, New Installations, Training Enhanced personal and technical on-the-job skills and experience working with digital and analog photocopiers and printers Performed basic connected installations, sets up IP addresses, downloads printer drivers and updates firmware Provided clients detailed operating instructions and trouble shooting using convenient, effective solutions Used trouble shooting skills and equipment to diagnose copier problems to a component level
Education . Bachelor
Electrical Na Electronics Engineering
Technical University Of Kenya
Since 01.2015
Degree in Electrical and Electronics Engineering ( Instrumentation and control option)
Electrical Na Electronics Engineering
Technical University Of Kenya
01.2011 - 12.2013
Diploma in Electrical and Electronics Engineering ( Instrumentation and control option)
Languages
englishfluent
More information
in 1 month
International
Nairobi
Permanent contract - Fixed-term contract
05.04.2021
131

Other profiles that may interest you

Profile n°00078042
  • Work experience: More than 10 years
  • Industries: Electric, electronic, optical and precision equipments - Electricity, water, gas, nuclear, energy - Industry, production, manufacturing and other - Research and development - Telecom
  • Education:
    Projets
    FOUNIBER _Dakar
    Since 07.2021
    Gestion de Projets et Programmes
    On line Traning Center du Burkina Faso
    07.2018 - 06.2021
  • Languages: English (intermediate) & French (fluent)
  • Skills:

    Maintenances et gestions de projets , en énergies, et en télécoms.
    ...

  • Profile n°00078860
  • Work experience: Less than 2 years
  • Industries: IT, software engineering, Internet
  • Education:
    Information System
    Davis College Akilah
    08.2019 - 09.2021
  • Languages: English (good level)
  • Skills:

    Technical:
    ...

  • Profile n°00079236
  • Work experience: More than 10 years
  • Industries: IT, software engineering, Internet
  • Education:
    Bachelor of Science Honors in Computer Science
    University of Science and Technology
    08.2003 - 10.2007
  • Languages: English (fluent)
  • Skills:

    Develop and implement ICT strategic plans, procedures as well as polices and enforce for alignment with business needs; Prioritization, selection and approval of ICT projects,...

  • Profile n°00079536
  • Work experience: More than 10 years
  • Industries: IT, software engineering, Internet
  • Education:
    Master of Science in Mobile Computer Systems
    Staffordshire University
    10.2010 - 12.2012
    Bachelor of Science degree in Computer Engineering and Information Technology
    Kigali Institute of Science Technology and Management
    07.2000 - 06.2005
  • Languages: English (fluent) & French (fluent)
  • Skills:

    Network troubleshooting;
    ...

  • Request a call WhatsApp X