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CV Profile No.52620

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Last name : *******
First name : **********
Phone : +2***********
Email : ******@******
Date of birth : ********
Nationality : *****
Address : **********************************

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Profile details

Job category searched
» IT, new technologies
» Management
» Tourism, hotel business and catering
» Electric, electronic, optical and precision equipments
Professional experience . 5 to 10 years
Professional Experience: 
Front desk Manager
Since 05.2013
Manage/update/process all reservations online and by phone. Manage and update all marketing websites. Provided excellent customer service to meet the guests' needs. Guided guests to tourist places and suggested services around the city. Checked in/out guests; registered and assign rooms to hotel guests. Communicated guest room problems to housekeeping, maintenance staff, and upper management. Established customer payments methods, processed payments and conducted audits to close shift. Directly reported to owner and recommended solutions to many issues and complaints.
• Excellent communication and organization skills. • Ability to work alone or on a team. • Multitasking • Hard working under pressure and stress. • Learn fast. • Analytical skills • Conflict resolution • Hotel operations • Prioritizing • Problem-solving • Project management • Time management
Education . Bachelor
 2011 Bachelor degree in Electronics and Telecommunication Engineering
Kigali institute of Science and Technology
01.2007 - 03.2012
Electronics and Telecommunication Engineering
Key Skills
More information
Kigali Province
Kigali City
Permanent contract

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