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CV Profile No.40123

Contact this profile for a recruitment
Last name : *************
First name : ****
Phone : +2***********
Email : ******@******
Date of birth : ********
Nationality : not filled in
Address : ***********************

Attached CV :

Profile details

Job category searched
» HR, training
» Management
» Secretarial work, assistantship
» Transport, logistics
» Banking, insurance, finance
» Event, receptionist
» Government services
» Social, public and human services
» Transport, logistics, postal services
Professional experience . More than 10 years
Professional Experience: 
Planning, Monitoring and Evaluations officer
Since 09.2019
Provide technical expertise pertaining to Planning, M&E and Knowledge Management; Introduce and develop Project Planning, M&E tools, modules, working papers and guidance notes for the effective implementation of the Project; Provide technical support on M&E to project activities and responsible partners especially towards the development, the implementation, reporting and progress tracking of the Project Document and the Annual workplans (AWPs); Assist the responsible partners in designing and implementing their M&E systems, ensuring in the process the synergized M&E implementation of all parts of the Project as well as implement substantive M&E system in order to harmonize output of the three Project components; Substantively contribute to the institutional capacity building for planning, monitoring and evaluation, and develop relevant tools for monitoring and reporting activities in the project following LTC guidelines; Provide technical support to stakeholders working with the project; Regularly conduct and analyze performance assessment tools (METT, Capacity Assessment, Sustainable Financing Assessment), and prescribe ways by which Project performance (Head office and sites) can be upgraded; Document lessons learned and best practices of the Project (development, implementation, and oversight); Raise awareness of Project Team on corporate strategic issues, plans and initiatives to maximize highest impact and effectiveness;
operations officer
Huye smart complex car park
08.2018 - 09.2020
Provide support to all business units including administrative, financial and human resource departments. Ensure that operational activities are executed within allotted budget and timelines. Perform budget allocation and expense management for all business operational activities. Conduct regular operational reviews and audits for preventive maintenance. Set operational goals to meet or exceed performance expectations. Provide guidance to staff in resolving operational issues and problems. Ensure resource assignment, work allocation, training development and performance assessment are completed in timely manner. Provide excellent customer service in order to build and maintain strong relationship with customers. Conduct regular meetings with staffs to discuss about operational updates, ideas and issues. Ensure customer complaints are handled and resolved accurately and quickly. Develop and implement plans to improve operational effectiveness and efficiency.
08.2015 - 09.2018
Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate Collect payments whether in cash or credit Issue receipts, refunds, change or tickets Redeem stamps and coupons Cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving the store Maintain clean and tidy checkout areas Track transactions on balance sheets and report any discrepancies Bag, box or gift-wrap packages Handle merchandise returns and exchanges Requirements and ski
02.2012 - 11.2014
managing employees and for planning, marketing , coordinating and administering hotel services such as catering and accommodation facilities, Oversees all operations and day-to-day activities in a hotel organization and take on a variety of duties including managing everything from accounting, sales, business development, and customer service.
front desk manager
golden monkey hotel
03.2011 - 12.2012
greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities , Perform all check-in and check-out tasks. Manage online and phone reservations. Inform customers about payment methods and verify their credit card data. Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms.
good at computer, well organized and team working, self motivated , good at adaptation
Education . Bachelor
09.2015 - 09.2019
i studied ,social ,science ,economic and management , where i specialized in and i am currently doing my master at university of rwanda in business administration where i am taking my specialization in project management. i have capacity and all required skills to excel in responsibilities
More information
Eastern Province - Kigali Province - Northern Province - Southern Province - Western Province - International
Permanent contract - Fixed-term contract - Temporary work - Part-time work

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