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CV Profile No.38125


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Last name : ********
First name : ****
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : *****
Address : ********************

Attached CV :

Profile details

Job category searched
» HR, training
» Management
» Secretarial work, assistantship
Professional experience
5 to 10 years
» Agriculture, fishing, aquaculture
» Call centers, hotlines
» Health, pharmacy, hospitals, medical equipment
» Secretarial work
» Social, public and human services
Professional Experience: 
05.2016 - 06.2020
Global Recruitment Operations/support Lead
One Acre Fund
In this role, I managed a team of 2 direct reports and oversaw recruitment process improvements and candidate experience projects to ensure we delivered an exceptional level of service to each candidate. I also developed a system to assign roles to recruiters based on strengths and interest areas to ensure workloads were balanced and candidates were managed in a timely manner. I developed job descriptions, outreach for applicants, conducted CV screening, shortlisted candidates, and coordinated in-person interviews. Achievements Started a successful young professionals program, offering internships and externships to students and graduates. Successfully managed and expanded the operations team and project scope. Implemented Freshdesk (customer service ticketing system) to improve candidate experience. Developed policies to support internal transfers, internships, referral processing, scheduling, Freshdesk, etc. Created a more organized system that reduced time to hire and encouraged collaboration. Updating and maintaining the talent database, building talent pools. Drafting comprehensive company/HR policies and contracts of employment. Reduced time to hire by starting clear weekly reports, making giving stakeholders feedback quicker and easier.
08.2013 - 04.2016
HR and Administration
I prepared and maintained employee records, policies, and handled employee grievances. I also managed salary payments, recruitment, and employee evaluations. I also advised senior management and staff on a range of matters, specifically involving country policies and compliance. I also analyzed data to build better systems. Some other responsibilities where managing staff, outreach, and developing employee benefits, capacity building, and administrative operations such as scheduling interviews, events, and coordinating travel itineraries. I have also been a proven resource for staff members in guiding them through organizational processes, policies, and procedures. I am ready to meet the responsibilities of the position and become an excellent partner and resource for your organization. Achievements Improved the health insurance benefits package for staff by 30% through market research and benchmarking. Formulated the organizations’ structure and promotion plan. Streamlined the filing system and transferred date into a Human Resource Information System. Advised senior management on existing policies to ensure they complied with standards. Assisted in setting up an improved company structure. Created a tracking system to better capture for staff working hours Spearheaded the implementation of SAGE. Implemented an effective attendance and leave management system. Implemented a new team onboarding program, reducing training time from 4 weeks to 2.
Project management, Recruiting, Critical analysis, Research, Strong communication
05.2013 - 05.2015
Masters Degree
Fatima college
I was awarded a masters degree in Management where l specialized in Human Resource and Marketing
More information
Kigali Province
Place of residence : Kigali
Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work

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