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CV Profile No.37419


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Last name : **********
First name : ****
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : ********
Address : *******************************

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Profile details

Job category searched
» Management
» Sales
» Transport, logistics
Professional experience
5 to 10 years
» Call centers, hotlines
» Distribution, selling, wholesale
» Import-export business
» Industry, production, manufacturing and other
» Transport, logistics, postal services
Professional Experience: 
Since 05.2019
Head of Regional parts sales
• Handle the whole parts departmentprocess. • Establish policies and procedures. • Hit sales and market development within west ofAfrica • Coordinate with sales team to develop and implement parts sales plan. • Oversee parts marketing activities to achieve revenue goals. • Manage daily activities of sales team to meet sales objectives. • Perform inventory management to avoid surplus and obsolete stocks. • Identify new business opportunities to improve sales. • Ensure that customer orders are processed in a timely manner. • Ensure in compliance with corporate policies and procedures. • Analyze expenses and revenues and make adjustments in sales plan to achieve profitability. • Provide outstanding services and ensure customersatisfaction. • Evaluate the performance of sales team and developperformance improvement plans. • Maintain sales documentation for referencepurposes. • Work with sales team to develop promotional activities. • Identify and contact new manufactures andvendors. • Perform price and contract negotiations with vendors as needed. • Address customer concerns promptly according to company guidelines. • Process customer payments in a timelymanner. • Stay current in market trends andtechniques. • Make budget and keep adjusting it.
11.2018 - 03.2019
MTSS Mine trucking service and supplies
• Set up the company policy, the sales and the marketing plan, thebusiness strategy, the operational procedures. • Set up the team with the recruitment of different profiles. • Train the salesteam • Ensure the search for newmarkets. • Ensure that all legal and normative compliance is in place • Ensure that objectives and performance indicators.
04.2016 - 04.2019
System compliance Administrator
Ensure that daily administration tasks are carried out (order processing, suppliers, logistics, finance, ensuring the relationship between HR and staff). • Ensure that key environmental performance indicators are monitored and reported • Ensure that the key OHS performance indicators and training are monitored and reported • Ensure that orders for goods and services aremade. • Ensure coordination between suppliers, logistics andpurchasing • Ensure coordination between other departments. • Provide translation and interpretation if necessary.
01.2016 - 03.2016
Achieve growth and achieve sales goals by successfully managing the sales team; • Design and implement a strategic business plan that expands the company's customer base and ensures its strongpresence; • Own recruitment, goal setting, coaching and sales performance monitoring; • Build and promote strong and lasting relationships with clients by partnering with them and understanding their needs; • Present sales, revenue and expense reports and realistic forecasts to the management team; • Identify emerging markets and market changes while being fully aware of new products and the status of competition; • Process information about the Center's clients, employees and members of the Advisory Committee confidentially; • Work closely with the Operations Manager to ensure the efficient flow of resources into the business at all times, respecting the specific needs of each department; • Provide daily liaison with officeproviders; • Compile weekly inventories of office stationery and replenishment as needed; • Communicate with the administrative staff of each division of the company to oversee all administrative needs.
05.2015 - 12.2015
Export manager
Coverage of the French, German, Belgian, English and Swissmarkets. • Manage All Negotiations with Customers, from receipt of Orders to shipping containers. • Look for potential customers in the European market and ensure their conversion into current customers. • Permanent negotiations by email or telephone withcustomers. • Assist and provide solutions to queries by the customer. • Submit a production request to the production department. • Be sure to follow up and ensure that the technical specifications of the product in the contract aremet. • Contact packaging suppliers like La Rochette, polychrome and place orders. • Ensure that the product is well packaged, assist in packing the container. • Handle the shipping order, request a container positioning and make the booking. • Raise an APE, ensure a draft BL with the transport company, and enter the formula A. • Pay billing in Dubai port and settle the pregate. Ensure the customs circuit and the removal of the container at theTCD. • Track the container and inform the customer, deposit all documentation in the bank and follow up for payment.
08.2013 - 03.2015
Telesales specialist
PCG, Call Invest, Quality Center
Telesales Hotline sales and marketing activities Train outgoing students in sales techniques over the phone or online to integrate call centers. In collaboration with Phoenix Consulting Group and Call Training Center.
11.2011 - 06.2013
Sales and logistics agent
Use associated information systems to coordinate and control the order cycle; • Use data from IT systems to evaluate performance and quality and to plan improvements; • Allocate and manage staff resources according to changing needs; • Manage staff; • Liaise and negotiate with customers andsuppliers; • Develop business by gaining new contracts, analyzing logistical problems and producing new solutions; • Understand, work with and possibly help to develope-commerce; • Continually try to improve and develop business performance within the constraints of legislation, fuel costs and rising environmental pressures; • Implement health and safety procedures; • Manage staff training issues; • Motivate other members of the team; • Set objectives; • Plan and manage projects; • Work on new supply strategies; • Plan vehicle routes.
02.2010 - 04.2010
on the study of a questionnaire established for the realization of a dissertation. The questionnaire was intended to help banks to better find and keep customers with ICT.
Sales management, supply chain management, parts sales, telesales,mining
10.2007 - 06.2011
Master of English
University of Oram
English Language, literature and civilization
11.2007 - 07.2010
Sales and marketing engineer
Technical sales, marketing and supply chain management
Since 09.2016
International trade
International trade
More information
in 1 month
Eastern Province - Kigali Province - Northern Province - Southern Province - Western Province - International
Place of residence : Dakar
Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work

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