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CV Profile No.33722


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Last name : *****
First name : *****
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : ********
Address : *******************************************

Attached CV :

Profile details

Job category searched
» HR, training
» Management
» Tourism, hotel business and catering
Professional experience
5 to 10 years
» Event, receptionist
» Food-processing industry
» Tourism, leisure activities
Professional Experience: 
11.2017 - 10.2019
Senior Waitress
Seabourn Cruise Line
Ensuring that the station is ready for service. Having menu knowledge and be able to give food and wine recommendations for the day. Delegate to second man on tasks to perform. Ensure that service is perfomed according to standards provided. Station to be cleaned and USPH standards to be followed at all times.
01.2017 - 10.2017
Assistant Waitress
Norwegian Cruise Line
Duties included breakfast service. Making hot and cold specialty coffees and teas. Serving afternoon tea. Assisting the front man during service by ensuring we had enough mise en place and following service sequence during the shift.
06.2015 - 11.2016
Restaurant Supervisor
Pointe Restaurant
Duties include creating a roster for staff members. Ensuring that briefings with the chef and other supervisors are done to find out the specials of the week. Look for promotional ways to get more covers for the restaurant. Be available to the guests during serving times . Motivation of staff members. Handling guest complaints. Balancing staff banking
06.2013 - 04.2014
Front Desk Agent
Taj CapeTown
Duties included attending daily briefings, executing tasks pertaining to the guest stay in the hotel. Attending to guest accounts . Checking in and out of guest according to LHW standards. Assisting with reservations and promoting hotel facilities .Switchboard operations. Handling guest complaints and liasing with all departments to ensure that guest’s needs are met.
Skills include customer service Conflict resolution Silver service Wine service Opera and Amardeus Micros First Aid Safety at sea Crowd Management
01.2011 - 12.2015
Btech Hospitality Management
Cape Peninsula University of Technology
Education began with theory. Moved onto the field after the first year working in different hotels. School had a functional restaurant that was open and students were on charge of functions from event planning, preparation of food, bar service and serving of food.
More information
Kigali Province
Place of residence : Harare
Permanent contract - Cooperative Education Program

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