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Welfare Officer

Published on 20.07.2021


Website :
Industries :
Public buildings and works sector, construction
Real-estate, architecture, town planning
Services other
Social, public and human services
Job ads : See our Job Ads
The Cooperative Property Company is a socially responsible housing company that provides high standard accommodation for the social and... read more

Job Ad & Profile Description

Position : Welfare Officer

We are looking for Welfare Officers.

Category 1

  • Regular remote welfare checks (video and call)
  • Record and report maintenance queries raised and refer to maintenance team
  • Liaising with external support agencies who are working with the service user i.e., therapist
  • Administrative support to Housing Support Officer (HSO) with support plans, group sessions, all service users files are up-to-date
  • New prospective service user assessment

Category 2

  • Provide HSO with assistance with sourcing and securing strategic partnerships with complimentary organisations
  • Research complimentary organisations that will benefit our service users

Category 3

  • New referral pathways for tenants at need
  • Research training programs to perform the role more effectively, identifying training needs and formulating training plans with the direction of personnel
Required profile for job ad : Welfare Officer

Experience required:

  • Organised
  • Good phone etiquette 
  • Fluent spoken and written English
  • Competent in Microsoft Office
Job criteria for job ad : Welfare Officer
Job category :
Secretarial work, assistantship
Industries :
Secretarial work
Services other
Social, public and human services
Employment type :
Permanent contract - Fixed-term contract
Region :
Eastern Province - Kigali Province - Northern Province - Southern Province - Western Province
City : Kigali
Experience level :
Less than 2 years
Educational level :
Technical school
Number of Position(s) : 5

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